Privacy Policy for Althara

Effective Date: January 1, 2026

Welcome to Althara. This privacy policy explains how we collect, use, and share information when you visit or purchase our AI devices on our website https://altharao.pro.

1. Introduction

Althara (“we”, “us” or “our”) operates under the domain altharao.pro. We are committed to protecting your privacy and personal information.

2. Information We Collect

2.1 Personal Information

When you register for an account, place an order, or contact support, we may collect:

Name
Shipping address
Email address
Phone number

2.2 Device Information

We collect data about the AI devices you purchase or connect, including model, firmware version, serial number, and usage patterns.

2.3 Log Data

We automatically collect log data when you interact with our website or devices, such as IP address, browser type, pages visited, and timestamps.

3. How We Use Information

To process and fulfill your orders.
To provide customer support and troubleshooting.
To send service updates and important notifications.
To improve our products, services, and website experience.

4. Cookies and Tracking Technologies

We and our trusted partners use cookies, beacons, and similar technologies to collect information about your browsing activities. These may include:

Strictly Necessary Cookies: Essential for basic website functions.
Performance Cookies: To analyze usage and improve performance.
Functionality Cookies: To remember your preferences and settings.
Analytics Cookies: To gather insights on website traffic and user behavior.

You can control cookies through your browser settings. You may refuse or delete cookies, but this may affect some features of our website.

5. GDPR Compliance

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

Right of Access: Request copies of your personal data.
Right to Rectification: Request correction of inaccurate information.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitation of how we use your data.
Right to Data Portability: Request transfer of your data to another provider.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw at any time.

To exercise any of these rights, please contact us via our contact form. We will respond within one month.

6. Data Security

We employ administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and secure storage.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Services

We may share information with trusted third-party service providers, such as cloud hosting, analytics, and support platforms, to facilitate our operations and improve our offerings. These providers are contractually bound to protect your data and use it only for specified purposes.

9. Your Choices

You may update your account information by logging into your account on our website. You can opt out of promotional communications by following the unsubscribe link in our emails or contacting us directly.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website at https://altharao.pro and indicate the effective date at the top of this page.

11. Contact Us

If you have any questions or concerns about this policy, please contact us:

Address: Sheraton Grand Doha Resort & Convention Hotel, West Bay Tourist Area, Corniche Street, Doha, Qatar

Phone: +97491331744

Business ID: CR-531500

Email: You can reach us via our contact form.